Deliveries of products purchased on www.supremeindia.com are available in Tamil Nadu, Andhra Pradesh, Telangana, Karnataka, Kerala and Puducherry only. We would be updating any information about inclusion/removal of states on this page as and when it is done. Kindly check the Shipping Policy link on our home page for any updates.
Supreme Computers India Pvt. Ltd. (Company) shall take all possible measures to ensure that any product booked on the website is delivered:
within two (2) working days – Chennai deliveries
within four (4) working days – Other areas of States where delivery is available.
From the date of confirmation of order on the website subject to successful realization of payment made against the said order and availability of the product(s).
However, User understands and confirms that the Company shall not be held responsible for any delay in delivery of products due to circumstances beyond the control of the Company, provided, the Company takes all required and necessary steps to ensure delivery of the Product within above mentioned timelines.
If User purchases multiple products in single transaction, then all the Products would be shipped to a single shipping address given by User. If User wishes to ship products to different addresses, then User shall book separate orders for each of the delivery addresses.
The information about any pin code being serviced can be checked in “Product Page” by clicking on “Check Availability” against the pin code. The pin code of your shipping address will be verified with our database before you proceed to pay for your purchase. In case it is not serviceable by our delivery partners, we request you to provide us with an alternate shipping address which we expect to have on our partner delivery list.
Once our system processes your order, your products are inspected thoroughly to ensure they are in perfect condition. After they pass through this check, they are packed and handed over to our trusted delivery partner. Our delivery partners then bring the package to you at the earliest possible.
The User agrees that the delivery can be made to the person who is present at the shipping address provided by the User. The delivery partner will make a maximum of three attempts to deliver your order. In case the User is not reachable or does not accept delivery of products in these attempts, the Company reserves the right to cancel the order(s) at its discretion. The invoice for the purchase will be in the package and a mail for the order placed will be sent out to you. Soft copy of the invoice will be emailed to you on the next working day after the product is delivered to you.
Tracking of your order/package
Once your order has been dispatched, you will receive an email and/or SMS with the details of the tracking number and the courier company that is processing your order. You can track the status of your package 24 hours after your order is dispatched from our warehouse. However, if any product is delivered that is not the same as per your original order or is delivered in a damaged condition; the same will be replaced by us at no extra cost.